Archive for the ‘Development’ Category

The power of a positive Post-it

April 3, 2009

I never felt the urge to write a post like this morning when I read this article Gianluca pointed out to me and the rest of the ILUC team. And my way to thank him is here – warning: shameless promotion 🙂

So, why did I get so excited? Because it sounds like that article was written by one of us – one of the great guys joining me in this project – as it speaks precisely about things we’re working on at ILUC.

From the article:

Frode Heimen discovered the power of a Post-it pat on the back when he decided to write a short personal note to each of his employees, beginning with the words “I appreciate you because…” [note: sounds familiar, doesn’t it?]

“I thought this was a fun thing to do at the office and I hoped it would make them smile for a while. This evening I was walking around at the office and noticed that several notes were hanging at their partition wall. And I started to realize that this really meant a lot for some of them.”

Well, to me that sounds exactly like the kind of feelings and spontaneous expressions that ILUC is putting on the table and is trying to foster in our society. There’s a long way to go but we’re excited about the journey.

Through the BNet site I discovered another article, as juicy as the first (in spite of the abysmal ads displayed on the page) and the overview really caught my eye:

Don’t ever underestimate the power of positive feedback. We are quick to point out to someone when they make a mistake. Sometimes we forget to acknowledge them when they do something right. Giving positive feedback can be a powerful tool for employee motivation.

Wow! This is one the most important pillars on which the whole ILUC project is based and it’s always encouraging to read articles addressing this topic.

Last week I gave a presentation of ILUC and one of the points about why it’s unique was: “the web is rife with places to have a rant or give negative feedback – ilikeucoz puts positivity in the spotlight”. Now, could anyone possibly argue with this? I guess not.

Last but not least, this morning I was reading Michael Arrington’s post about Twitter’s possible acquisition by Google (link) and one of the reasons for Twitter to be so interesting caught my eye again:

More and more people are starting to use Twitter to talk about brands in real time as they interact with them. And those brands want to know all about it, whether to respond individually (The W Hotel pestered me until I told them to just leave me alone), or simply gather the information to see what they’re doing right and what they’re doing wrong.

In full honesty, I’m quite glad to see that Twitter isn’t only used to give negative feedback to brands, products, services, etc. but users often express positive feelings and feedback about these things. I’m glad because it’s so much easier to give negative feedback and Twitter could be vulnerable to this kind of behaviour because when you can write whatever you want and lots of people – depending on the cases – will get to see it… well, what a perfect occasion for a fool to show their foolishness! So let’s hope that the fools won’t stick around longer and that some more positivity of sentiments will spread among the web and our society overall. Like we say at ILUC, today, more than ever, everyone needs a bit of a boost. So go on, make someone’s day! ILUC is a good place to start doing it! 🙂

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